Appointment Setter (Work From Home) Job at eGastroMD, New York, NY

TWlPWEozQ2FpbGNFZ2NHK3YvQnVlU2lTNWc9PQ==
  • eGastroMD
  • New York, NY

Job Description

Company: eGastroMD

Job Type: Full-Time | Remote

Pay: $27.00 - $32.00 an hou r

About eGastroMD

eGastroMD is a patient-centered gastroenterology support organization dedicated to providing efficient scheduling, seamless communication, and exceptional service to patients and providers. We strive to make the healthcare experience easier, faster, and more accessible through compassionate and reliable support.

Job Summary

The Remote Appointment Setter will be responsible for handling inbound and outbound calls, messages, and scheduling requests to coordinate patient appointments for gastroenterology services. This role requires strong communication abilities, excellent organization skills, and the ability to work professionally in a fast-paced remote environment.

Key Responsibilities

  • Handle incoming calls, messages, and inquiries related to appointment scheduling.

  • Make outbound calls to confirm, reschedule, or follow up on patient appointments.

  • Assist patients with understanding availability, provider options, and required documentation.

  • Accurately schedule appointments in the electronic medical record (EMR) or scheduling system.

  • Update and maintain patient records with accurate and up-to-date information.

  • Communicate professionally with patients, providers, and internal staff.

  • Identify urgent or complex patient needs and escalate to the proper clinical or administrative team.

  • Meet productivity and accuracy targets, including call handling times and scheduling quality.

  • Protect patient information and uphold all HIPAA and confidentiality requirements.

Qualifications

  • High school diploma or equivalent; associate degree preferred.

  • Previous experience in appointment setting, scheduling, medical office support, or healthcare call center preferred.

  • Excellent verbal communication and active listening skills.

  • Strong data entry abilities and attention to detail.

  • Ability to multitask and manage call volumes efficiently.

  • Familiarity with EMR systems or scheduling platforms is a plus.

  • Customer-focused, patient, and able to maintain professionalism under pressure.

  • Reliable internet connection and ability to work independently in a remote environment.

Benefits

  • 100% remote flexibility

  • Paid training

  • Competitive pay and advancement opportunities

  • Supportive, team-oriented environment

  • Opportunity to contribute to patient care outside a clinical setting

Job Tags

Remote job, Full time, Work at office,

Similar Jobs

Stryker

2026 Summer Intern - Downstream Marketing Job at Stryker

 ...Job description What You Get Out of the Internship At Stryker, we believe that developing the next generation of talent is just...  ...make healthcare better. Opportunities Available As a Marketing intern at Stryker, you may be placed in one of the following teams... 

Century Group

Global Accountant Job at Century Group

 ...Century Group is partnering with a client who is seeking a Global Accountant to join their team. Exact compensation may vary based on...  ...and employer taxes Negotiate and manage service levels of international payroll processors Assists in month end close process, creating... 

UBS

Registered Client Service Associate Job at UBS

 ...Benefits Visit ubs.com/usbenefits for benefits information. Inclusion and Commitment UBS is an Equal Opportunity Employer. We...  ...skills and experiences within our workforce. Were committed to disability inclusion and will provide reasonable accommodations... 

BridgeBio

Global Regulatory Affairs Director for Biotech (San Francisco) Job at BridgeBio

 ...A pioneering biotech company in San Francisco is seeking a Director/Sr. Director of Regulatory Affairs. In this role, you will lead global regulatory strategies, focus on lifecycle management, and ensure compliance during drug development. Candidates should have 15+ years... 

Farm Job Search

Dairy Goat Farm Hand Job at Farm Job Search

 ...Dairy Goat Farm Hand (6565) Location: Dover Foxcroft, Virginia JobNumber: 6565 We need help on our goat dairy farm. Basic responsibilities...  ...milking. Room and board is an option. Qualifications: No experience necessary but a willingness to learn and demonstrate skills...