Job Description

First Fed is a local community bank on an exciting growth trajectory with 17 locations including 12 full-service branches in Western Washington. First Fed was recognized by the Puget Sound Business Journal as a Best Workplace and a Top Corporate Philanthropist. By popular vote, First Fed received awards for Best Bank in The Best of the Northwest, Best Banker in Readers Choice by Cascadia Daily News, and Peninsula Daily News named us Best Bank on the Olympic Peninsula. We also received a Best-In-State bank award from Forbes.

For over 100 years First Fed has served our customers and communities throughout the PNW. Weve donated over $9 million to non-profit organizations in the past 8 years through our foundations, sponsorships, direct donations, and matched employee donations. Our amazing team has volunteered over 25,000 hours in the past 5 years many by using our benefit of 3 paid volunteer days per year!

We welcome applicants from all backgrounds our diversity makes us stronger. Join our award-winning team!

Our Values

Optimism: We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.

Initiative: We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.

Respect: We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.

Growth: We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.

Ownership: We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.

Position Purpose

Reporting to the CEO and serving as a member of First Feds Executive Team, the Chief People Officer is responsible for developing and executing a comprehensive people strategy in support of First Feds mission, business objectives, and culture. The CPO will oversee all Human Resources and Learning and Development functions and team members and ensure company-wide compliance with HR policies as well as federal and state laws and regulations.

Essential Functions

• Establish a comprehensive people strategy aligned with corporate strategy and including a set of integrated initiatives that optimizes First Feds human capital in support of business objectives.
• Institute metrics and other diagnostics that track programs, monitor progress, and oversee organizational health. Provide periodic reports to the CEO, Compensation Committee and Board of Directors.
• Synthesize and integrate business performance and on-going feedback from company leaders to adjust the strategy as needed.
• Develop and champion a culture strategy that reflects the Banks purpose and goals.
• Instill a relationship-centered culture grounded in trust, service, and accountability.
• Champion the banks values, ensuring employees feel connected to our mission and impact.
• Partner with leaders to model integrity, collaboration, and care in every interaction with the First Fed team and our customers.
• Celebrate teamwork and recognize contributions that reflect the banks values.
• Act as executive sponsor for the First Fed Next committee or other culture-focused committees. As sponsor, provide high-level support and direction for committee initiatives.
• Lead annual employee engagement survey process, including communication of results and directing initiatives to respond to employee sentiment.
• Design and implement engagement programs to boost morale, productivity, and retention.

Talent Acquisition

• Support recruiting team in strengthening employee brand that positions First Fed as an employer of choice in relevant talent markets.
• Develop and execute a workforce plan that paces organizational growth with business growth, diversifies First Feds talent sources and optimizes the cost of labor. Ensure compliance to FTE and people budget at all levels.
• Lead talent management and acquisition initiatives that continuously improve First Feds ability to efficiently and equitably attract and hire high quality, diverse talent and support the companys growth.
• Support evolution of First Feds onboarding program to accelerate new hire productivity and satisfaction.

Organizational Development

• Oversee development of performance systems and processes that promote accountability and motivate employees to do their best work.
• Design organizational structures that optimize team effectiveness.
• Architect an operating model that brings together a geographically distributed workforce.
• Create talent management programs that grow and develop employees and strengthen company talent pools.
• Provide oversight to implement job architecture and career development tracks, paired with targeted learning investments, to enhance employee growth.
• Promote an inclusive culture that integrates a diverse workforce in service of a common mission.

Leadership and Management Development

• Act as a strategic advisor, contributor, and thought partner to the CEO and the companys executive team.
• Partner with leadership to establish robust succession plans that mitigate risk and support the companys long-term growth.
• Provide advice and counsel to all levels of management and model a culture where positive and constructive feedback is encouraged and embraced.
• Build development programs that support the growth and effectiveness of people managers and that help employees feel respected, valued, and appreciated.
• Put in place systems and processes to support the timely, fair resolution of employee issues.

Compensation and Benefits

• Oversee total rewards philosophy that reinforces First Feds mission and business priorities and create compensation and benefits programs within that context to attract and retain top talent.
• Provide oversight for benefits administration and enrollment process.
• Regularly review total compensation and benefits against market benchmarks to ensure competitive market positioning.
• Draft, prepare, and review annual compensation and benefits-related regulatory reports.
• Manage third-party administration and ensure company compliance with employee stock ownership plan, equity incentive plan, and 401(k) plan.

People Operations

• Lead, motivate, and develop a strong, distributed People Operations team of HR professionals that can effectively deliver the people strategy.
• Ensure First Feds policies and practices are compliant with all applicable laws and regulations.
• Evaluate, select, and implement HR tools to improve the efficiency and effectiveness of critical people operations.
• Regularly and effectively communicate to employees and serve as a champion of the companys employee value proposition.
• Ensure compliance with all federal, state, and local laws and regulations.
• Manage and oversee employment related legal issues in collaboration with counsel.
• Actively engage with auditors and regulators, providing required information in a timely, well-structured and efficient manner.
• Prepare and present regular reports to the CEO, Compensation Committee and Board of Directors reflecting progress towards strategic goals and objectives, ongoing initiatives, and departmental developments.

Qualifications

• 12+ years of progressive experience in human resources including at least 5 years in a function leadership role.
• Proven track record designing and scaling programs in a growth business environment.
• Expertise in compensation strategy, benefits administration, talent acquisition, performance management, organizational development, and employee engagement.
• Strong analytical skills with hands-on experience defining and reporting on HR metrics.
• Exceptional communicator and influencer, experienced at working across a diverse group of stakeholders and adept at partnering with C-suite leaders.
• Demonstrated ability to build and develop a high-performing team.
• Proven track record of driving cultural change.
• Experience within the banking or financial services sector preferred.
• Experience with publicly traded companies preferred.
• Experience in digital transformation within a legacy industry strongly preferred.

Physical Requirements

The work requires the ability to operate office machines and equipment, such as personal computers, printers, copying machines and telephones. The work requires the ability to communicate clearly with customers, coworkers, and others in person and on telephones. Work activities involve a combination of sitting/standing for extended periods.

Pay Range

• The pay range for this position is $176,250 - $352,500
• The typical hiring range for this position is $176,250 $275,000
• The incentive plan for this is the Officer Incentive plan. It is paid out annually with a 35% target payout.
• Employees will be eligible for our benefits package including medical, dental, and vision insurance, paid time off, retirement plans (401k with company match and Employee Stock Ownership Plan), gym membership reimbursement, discounts on our banking products, and more! Additional information on our benefits package can be viewed at

As a community Bank, we know the power in bringing people together from all walks of life. Our communities are beautiful and strong because of their diversity, and its important to us that all of our locations reflect the unique diversity of the plac]]> <

Job Tags

Similar Jobs