Job Description

Location: Miami, FL, United States (Onsite) Starting Salary: $17.64/hour Branch: Cargo Category: Unionized (IBT) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsibilities Deal directly with the public, other airlines, agencies and Company employees by providing Cargo customer services in a manner prescribed by the Company. Receive and answer inquiries from the public, other airlines, agencies and Company employees. Receive, deliver and process cargo, mail and COMAT. Physically handle Cargo/Mail/COMAT manually or by machine (e.g., fork lift). Pick up or take delivery of and sign receipt for aircraft spare parts from other carriers to be used on Company aircraft. Drive Company vehicles. Compute cargo rates and tariffs, book shipments and provide customers with relevant information including Customs requirements. Handle and account for cash/documents in accordance with Company regulations. Process information in the Company's automated cargo tracking and accounting system in accordance with Company requirements. Accept and process Hazardous/Restricted material shipments in accordance with Company and Governmental rules and regulations. In the absence of Manager and Lead Customer Service Agent, make, carry out and document decisions necessary to ensure the efficient operation of the work unit and protect Company interests. Inform staff either verbally or in writing, as required, of changes in rules, methods or procedures. Ensure that all necessary supplies and material are on hand in sufficient quantity. Collect and compile statistical data. Investigate damaged or incomplete shipments and complete bad order report as required. Air Canada

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