Customer Service - Dry Cleaning & Laundry Job at Better Way Management LLC, Austin, TX

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  • Better Way Management LLC
  • Austin, TX

Job Description

Job Description

Job Description

Now Hiring: Customer Service Agent – Dry Cleaning & Laundry

Do you have a friendly attitude, a sharp eye for detail, and a passion for helping people? Join our team as a Customer Service Agent and become the next friendly face at ZIPS Cleaners!

Position: Customer Service Agent
Location: ZIPS Cleaners - We have 5 locations in the Austin Area
Schedule: Full-time/Part-time | We are open 7am-7pm Mon-Fri and 8am-6pm Saturday
Pay: $15+ depending on experience

What You’ll Do:

  • Greet customers with a warm and professional attitude.

  • Check in and process garments for cleaning.

  • Handle payments, orders, and pickup/drop-off coordination.

  • Answer customer questions in person and by phone.

  • Ensure orders are accurate, clean, and ready on time.

  • Keep the front counter clean, organized, and efficient.

What We’re Looking For:

  • Great communication and customer service skills.

  • Dependable, detail-oriented, and organized.

  • Comfortable using a POS system (we’ll train you!).

  • Prior experience in retail, hospitality, or customer service is a plus.

Perks:

  • Paid Holidays and PTO accrual for full time. 
  • Friendly, team-oriented work environment.

  • Employee discount on dry cleaning services.

  • Opportunities for advancement as we grow.

  • Regular, steady hours with no late nights.

Job Tags

Holiday work, Full time, Part time, Immediate start, Saturday,

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