Job Description

Job Description

Job Description

Description:

Launch Your Career at Holbrook Heating: Inside: Customer Service Representative

Do you thrive in a fast-paced environment and enjoy building positive customer relationships?

Holbrook Heating is looking for passionate and detail-oriented individuals to join our growing Customer Service team. This position offers a competitive salary and requires availability Monday through Friday from 10 AM to 6 PM, Saturday from 7:30 AM to 12 PM in the office, and from 1 PM to 11 PM at home on call. Additionally, on Sundays, you will be on call at home from 7:30 AM to 11 PM. The work schedule consists of four days on and four days off. Please note that this position requires candidates to work on-site in our central office.

• Customer Service Representative:
  • Respond to inbound calls and emails, handling customer inquiries and concerns with professionalism.
  • Troubleshoot customer issues and provide efficient resolutions.
  • Build rapport with customers, fostering long-term relationships.
  • Assist with administrative tasks to maintain efficient operations.

Requirements:

You're a great fit if you:

Must be willing to work in office during scheduled hours.

• Possess excellent communication and interpersonal skills.
• Thrive in a collaborative and fast-paced work environment.
• Enjoy problem-solving and exceeding customer expectations.
• Are a detail-oriented individual with strong organizational skills.
• Have a willingness to learn and grow within the HVAC industry.

Bonus points if you have:

• Experience in sales, customer service, or a related field.
• Working knowledge of HVAC equipment and services (a plus, but not required).

Compensation details: 17-25 Hourly Wage

PI37e75118d6d4-25405-39096677

Job Tags

Hourly pay, Work at office, Monday to Friday,

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