Customer Service Representative (Part-Time) - Night Shift Job at XPO, Hoffman, IL

T0MyVUkzU1dpMUlCZ2N5N3NmUm5maStUN0E9PQ==
  • XPO
  • Hoffman, IL

Job Description

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

 

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

 

About the Customer Service Representative job

Pay, benefits and more:

  • Expected pay range: $21.46 to $24.68 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
  • Shift: 12:00 AM – 6:00 AM
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

 

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution

 

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

 

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

 

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

 

Review XPO's candidate privacy statement here.

PandoLogic. Keywords: Customer Service Representative, Location: Hoffman, IL - 62250

Job Tags

Hourly pay, Part time, Work at office, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Cdom

Associate Director of Campus Ministry Job at Cdom

 ...Description The Associate Director of Campus Ministry fosters a vibrant Catholic community at the University of Memphis while providing...  ..., and leadership development to accompany students in their spiritual journeys. Key Responsibilities Campus Presence &... 

Bilingual Therapies

School Occupational Therapist | Midland, Georgia Job at Bilingual Therapies

 ...Job Description Master's degree in Occupational Therapy, active Occupational Therapist license and 1+ year of...  ...position is available for the upcoming school year in a K-12 school setting near...  ...Candidates with previous school-based experience will be prioritized.... 

OSI Engineering

Senior Security Engineer Job at OSI Engineering

 ...Description A globally leading consumer device company headquartered in Mountain View, CA is looking for a Senior Offensive Security Engineer to proactively identify, exploit, and help eliminate security weaknesses across our web platforms and AI/ML systems. In this... 

crossy road

Game Developer - REMOTE Job at crossy road

- Develop and design games across platforms [PC, Console, Mobile, etc.]. - Work with a team of artists, designers, and programmers to create high-quality gaming experiences. - Perform game programming, bug fixing, and game performance optimization. - Participate... 

Lux Acquisitions, inc.

AT&T Sales Experience Representative Job at Lux Acquisitions, inc.

 ...CRUSH GOALS AS A COLLECTIVE; BECOME AN AT&T SALES EXPERIENCE REPRESENTATIVE! Do you thrive on creating exceptional customer experiences and turning interest into lasting connections? We're looking to add an enthusiastic AT&T Sales Experience Representative to our powerhouse...