Job Description

You've put significant effort into your education and now it's time to make a real impact. Join us for an exciting opportunity to learn and grow within a culture dedicated to continuous improvement, aimed at transforming health care for the better.

Position Summary:

At CVS Health, we are committed to reshaping the health care landscape for our customers while creating an engaging work environment. We assist individuals in navigating the health care system and their personal health needs by enhancing access, reducing costs, and acting as a dependable partner during crucial health moments. In our Retail locations, our mission is brought to life daily, and as a Non-Accredited Foreign Graduate, you play a vital role in supporting our pharmacy teams. This position allows you to develop your professional skills in order to prepare for increased responsibilities.

Upon successfully passing FPGEE and TOEFL, you will be eligible to fulfill your required internship hours while applying your pharmacy school knowledge in real-world settings, enhancing your readiness for a Pharmacist role. Under the guidance of your preceptor, you'll follow a comprehensive learning plan designed to refine your knowledge and skills. Our Non-Accredited Foreign Graduates must successfully complete their internship within 18 months and be ready to pass all required Pharmacist licensure exams within 120 days after completing the required hours.

Through hands-on experience, a structured training roadmap, Key Learning Experiences (KLEs), and interactions with leaders in your district, you'll deepen your understanding of pharmacy practice while actively participating in patient care scenarios. You'll also gain insights into improving pharmacy performance and develop leadership skills needed to engage your pharmacy team and drive positive business results. In the pharmacy, you'll assist with smooth operations, ensuring prescriptions are filled promptly, safely, and accurately, all while delivering service that goes above and beyond patient expectations.

Key responsibilities include:

• Adhering to company standard operating procedures (SOPs) at workstations to support Pharmacists and Technicians in managing patient health.
• Following pharmacy workflow procedures to ensure safe and accurate prescription fulfillment.
• Enhancing patient experiences through empathy and genuine care, including offering immunizations and other services over the phone and at the register.
• Providing counseling, addressing medical inquiries, and gathering a patient’s medical history to ensure optimal care under a licensed pharmacist's supervision.
• Handling telephonic prescriptions from prescribers, clarifying prescriptions, or facilitating medication changes in compliance with state regulations.
• Mentoring and providing guidance to pharmacy team members while sharing best practices.
• Participating in basic inventory activities as directed by the pharmacy leadership.
• Embracing a team-oriented mindset and actively seeking knowledge to better assist patients.
• Adaptability to scheduling and business needs while contributing to an inclusive and engaging team environment.
• Understanding and complying with all relevant laws, regulations, and ethical principles.
• Delivering additional patient healthcare services, such as immunizations, where permitted by law and following required training.

Additional responsibilities for supporting immunizations may include:

• Completing licensure and training to obtain Technician Immunizer status.
• Educating patients on vaccine importance and directing them to Pharmacist-on-duty for vaccination queries.
• Monitoring and responding to adverse reactions and reporting them as required by public health regulations.
• Reviewing patient information and documentation related to vaccinations.

Required Qualifications:

• Graduate from a Non-US Accredited college of pharmacy prior to joining the training program at CVS.
• FPGEC certification.
• Pharmacist licensure in your state within 120 days of completing internship hours. Non-completion of your internship within 18 months or failure to obtain licensure will result in termination of employment.
• Possession or in-process of obtaining valid intern or technician licensure as needed.

Essential Functions:

• Regular attendance, including nights and weekends.
• Ability to complete training within designated timeframes.
• Attention and Focus: Ability to maintain concentration and pivot between tasks as needed.
• Customer Service and Team Orientation: Approach patients with a readiness to help while maintaining a friendly demeanor.
• Communication Skills: Competency in verbal and written communication, utilizing active listening techniques.
• Mathematical Reasoning: Capacity to apply math to solve problems related to prescriptions.
• Problem Resolution: Skill in identifying and addressing challenging interactions effectively.
• Physical Demands: Capability to remain mobile and standing for long periods, lift items, and perform various physical tasks.
• Execute additional tasks as assigned by Supervisor or Manager.

Preferred Qualifications:

• 1+ years of experience in pharmacy, retail, medical, or customer service settings.
• Ability to achieve immunization certification as required by state regulations.
• Flexibility to work in home location and other locations as business needs arise.
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.).

Pay Range:

The typical pay range for this role is $30.00 - $42.00.

With our innovative health services, we are pioneering a comprehensive approach to healthcare that prioritizes quality and is easily accessible. We are eager for you to bring fresh ideas and unique perspectives to our organization.

Application window closes on: 09/01/2025

Applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

Job Tags

Similar Jobs