IT Help Desk Technician Job at Revel Staffing, Portland, OR

T3lhV0luMlFpMVlGaGNHNHNQaG5leXFm
  • Revel Staffing
  • Portland, OR

Job Description

We are conducting a confidential search for an experienced IT Help Desk Technician to provide both remote and onsite support for end users across the Portland and Vancouver areas. This role is ideal for a skilled troubleshooter with strong technical knowledge and excellent communication skills. 

Key Responsibilities:

  • Provide remote and onsite end-user technical support (approx. 70% remote / 30% onsite).

  • Perform systems monitoring, reporting, and issue resolution.

  • Troubleshoot desktop, network, and cloud application issues quickly and effectively.

  • Support and manage Windows desktops and common business applications.

  • Assist with cloud services administration (Office 365, Google Workspace, Dropbox, etc.).

  • Configure and maintain networking systems including routing and firewalls.

  • Provide occasional support for VoIP, macOS, and Linux environments.

  • Maintain strong documentation of issues, resolutions, and system updates.

Qualifications:

  • 2+ years of IT helpdesk or technical support experience.

  • Strong troubleshooting and diagnostic skills.

  • Comprehensive knowledge of Windows desktop systems.

  • DataClear Certification (or equivalent) required.

  • Moderate knowledge of cloud platforms and networking/firewall administration.

  • Excellent communication skills, patience, and customer service orientation.

  • Must be based in the Portland/Vancouver area and able to travel to client sites as needed.

Compensation & Benefits:

  • Salary range: $85,000 – $125,000/year (based on experience).

  • Quarterly profit-sharing bonus.

  • Full employer-paid health insurance.

  • 401(k) retirement plan.

  • Paid time off (PTO).

  • Relaxed and supportive work environment.

Job Tags

Full time, Work at office, Remote work,

Similar Jobs

High Desert Medical Group

UM Nurse Reviewer Job at High Desert Medical Group

Seeking a candidate to fill position for UM Nurse Reviewer. Candidate must have a managed care background, knowledge of Medicare and Medi-Cal and knowledge of health plan and CMS guidelines. Candidate must also have the ability to review and make determination of requests... 

Aspirus

PHARMACIST - INPATIENT PHARMACY Job at Aspirus

 ...is seeking a *PHARMACIST* to join our *INPATIENT PHARMACY *team! The Pharmacist serves as a specialist in a selected area of pharmaceutical care with the goal being the safe, efficacious, and cost-effective use of drugs and information about drugs to achieve outcomes... 

Nichiha USA, Inc

Warehouse Order Picker Job at Nichiha USA, Inc

 ...Overview: As an Order Picker, you will play a crucial role in our warehouse operations by accurately and efficiently fulfilling customer...  ...information and quality after packaging for shipment. Pack items securely, using appropriate packaging materials and techniques... 

Yellowstone Local

Construction Laborer Job at Yellowstone Local

 ...Yellowstone Local is proud to represent Massana Construction, Inc., a trusted leader in Heavy Civil Construction across Georgia....  ...it for You?~ Pay Range: $20.00 - $23.00 per hour, based on experience ~ Hours: Full-time, 41 - 50 hours per week ~ Schedule: Primarily... 

Carvana

Master Auto Technician - $6,000 Bonus Job at Carvana

 ...Description We're looking for Automotive Mechanics with a minimum of 5 years of professional automotive repair experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500....