Job Description

Parts Counter Professional

Responsibilities

Provides excellent service to customers at the counter and on the phone

Provides parts for the service department and other dealership departments

Provides recommendation for sales of additional related or needed parts or accessories

Processes orders in a timely and accurate manner

Completes orders by communicating with customers on pick-up or delivery status

Locates and obtains in-stock, out-of-stock, and non-stocked merchandise for customers

Maintains inventory integrity by verifying and receipting-in of shipments, placing parts in their proper inventory locations, assisting in cycle counts, following up on inventory discrepancies, and expediting issues by reporting to the department manager

Assists with maintaining professional showroom image and merchandise displays

Dealership Standards

Maintains a clean work area and performs work in a neat and orderly fashion

Maintains a tidy, professional personal appearance

Reports to work on time

Employs good time-management skills and has the ability to work independently

Demonstrates good work ethic

Communicates effectively one-on-one and in groups

Maintains positive, professional working relationships dealership wide

Works cooperatively with co-workers and management

Exhibits a constant commitment to customer service, promoting the dealership to customers

Follows all safety rules and regulations in performing work assignments

Completes required training

Maintains current knowledge of John Deere and competitive products

Experience and Qualifications

One or more years' experience with parts sales preferred

Experience connecting with customers and establishing rapport

Understanding of the selling processes

Ability to use standard desktop applications such as Microsoft Office and internet functions

Ability to manage multiple projects simultaneously and independently

Able to bend, lift and carry

Valid driver's license with an insurable driving record required

This job description is meant to provide a general overview of the expected tasks for this position. It is not an exhaustive list of all the current responsibilities associated with the position. Additional tasks will be added as needed and at the discretion of the dealership.

Haug Implement Co. offers a competitive wage and benefit package including:

Paid Time Off with Paid Holidays

Paid Individual Health Insurance with Optional Dental

Health Savings Accounts

401k with Company Match

Company Paid Life Insurance

Workwear Clothing and Optional Laundering

Prescription Protective Eyewear

Employee Discount

Haug Implement Co. provides an estimated base pay range. The actual starting pay offer will account for our overall wage and benefit package, applicant experience, training, skill, and internal equity among our existing employees. This is a salaried position with a potential hiring offer range of $60,000-75,000 annually, based on factors listed above.

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