Job Description

Program Manager 2 – Traffic School – General Sessions Court

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Program Manager 2 – Traffic School – General Sessions Court

Salary

$87,094.00 - $98,456.00 Annually

Location

Nashville, TN

Job Type

Full-Time Non Civil Service

Job Number

NCS08139

Department

General Sessions Court

Opening Date

12/01/2025

Closing Date

12/11/2025 11:59 PM Central

• Description

• Benefits

• Questions

Position Description

The Program Manager 2 – Traffic School is a non-civil service position and is responsible for monitoring and enforcing the General Sessions Court Traffic School and maintaining compliance with the National Safety Council. Manages the General Sessions Court Traffic Education Program under the direction of the Probation and Traffic School Director. The position will perform the administrative and supervisory duties involved in overseeing all activities of the Traffic School and administer for the General Sessions Court criteria for Traffic School attendance. The Program Manager 2 - Traffic School position will also supervise a staff of 4 to 5 persons.

Typical Duties

• Works closely with the Probation Director and judges with all court and traffic school program initiatives in office space, outside the courtroom, public hallways, and Metro South East.

• Develops and manages the Traffic School schedule including class attendance.

• Oversees budgeting and financial management, personnel management and statistical reports.

• Coordinates and communicates with Justice Integration Services (JIS), concerning the maintenance of the On-Line Traffic School software and any new developments.

• Trains employees.

• Assigns Work to staff.

• Manages and addresses internal and external complaints.

• Evaluates employee performance.

• Maintains a working relationship with the Judges, Traffic Violations Bureau, DCSO and other court personnel.

• Monitors Traffic School staff compliance with departmental policies and procedures and report violations to the Probation Director.

• Assists the Probation Director in the recruitment and hiring of all staff, interns, and volunteers.

• Coordinates Traffic School compliance issues with the Traffic Violations Bureau.

• Performs other duties as assigned by the Director of Probation and Traffic School, Court Administrator, or Judges.

• Acts as liaison with the National Safety Council.

Minimum Qualifications

EDUCATION AND EXPERIENCE

Bachelor's Degree from an accredited college or university and five (5) years of experience in criminal justice, court services, or a Traffic School environment.

LICENSES REQUIRED

Valid Driver License

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

• Supervisory and managerial experience is essential and strongly preferred

• Knowledge of cash management and financial transactions

• Proficiency with computer systems, including database entry and report generation

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to General Sessions Court at 615-862-5199.

Metro offers a generous core benefit package to eligible employees who are regularly and consistently working 20 or more hours per week. Insurance and benefit coverage is effective the first of the month after the employee has worked 30 days. Employees can change their benefits within 60 days of an eligible change in status or during Annual Enrollment. Metro also offers optional benefits from which the employee may choose. Family members, including eligible spouses, domestic partners and children, are covered under most of our benefits programs.

CORE BENEFITS

Medical: Choice of two plans; Metro pays 75% of premium

Dental: Choice of two plans; Metro pays for single coverage

Basic Life: $50,000 basic term life coverage; Metro pays 100% of premium

Pension: Formula-driven pension; 100% Metro funded; 10 year vesting for new employees

Paid Family Leave: Runs concurrently with time designated as FMLA leave (up to 30 days)

Longevity: Annual bonus beginning after 5 years of service; increases annually up to 20 years

Work Life/ Employee Assistance Program: Wide variety of counseling, referral and consultation services provided free

Other*: In-line-of-duty injury benefits, AD&D insurance, and Medical Disability eligibility after 10 years with Metro

Paid leave: (Full-time employees)

• Vacation: 10 vacation days a year; increasing after 5 years of service (For Non Civil Service departments, contact the department's human resources office)

• Holidays: 12 holidays per year (For Non Civil Service departments, contact the department's human resources office)

• Sick leave: 12 days of sick leave per year

• Other leaves: Judicial leave, military leave, bereavement leave

*See the Human Resources webpage for more details and optional benefits at nashville.gov/hr

01

Do you have a valid Driver License?

• Yes

• No

02

What is the highest level of education you have completed?

• No diploma

• High School Diploma or Equivalent

• Associate's Degree

• Bachelor's Degree

• Master's Degree

03

How many years of experience in criminal justice, court services, or a Traffic School environment do you have?

• No Experience

• One Year

• Two Years

• Three Years

• Four Years

• Five Years or More

04

Briefly describe your experience in criminal justice, court services, or a Traffic School environment. If none, write "N/A".

05

Briefly describe any supervisory and managerial experience you have. If no experience, write "N/A".

06

Briefly describe any knowledge of cash management and financial transactions you have. If none, write "N/A".

07

Briefly describe any experience you have with computer systems, including database entry and report generation. If no experience, write "N/A".

Required Question

Employer

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

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