Job Description

Senior Project Manager

Seeking one (1) highly motivated and capable Project Manager who will assist in evaluating customer needs and managing various cross functional projects at a collegiate level

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Our client is looking for an experienced Project Manager with a proven track record in change management to lead and execute projects that drive organizational transformation. The successful candidate will be responsible for overseeing projects from initiation to completion, ensuring they are delivered on time, within scope, and in alignment with business objectives.

This client has projects that are mapped out to 2028, requiring PM resources to support them. We are looking for someone that has:

• Experience in interest gathering, building trust, facilitating decisions, cross functional collaboration, change (organizational) management, roadmap/agile hybrid plan development, requirement gathering and documentation, and other business analysis type of experience within a project management role.
• Highly skilled in communication from the highest level within an organization all the way down to entry level.
• The ability to be able to use finesse even in difficult situations and the ability to navigate competing priorities, difference of opinions among business and technology partners, and are able to speak up to mitigate those conversations.
• Must have experience in higher education to be considered.

These initiatives require a candidate to work collaboratively with the EPMO office and individual project teams, operate independently as needed, critically think, and provide leadership, quality assurance, alignment to vision/mission and follow-through on solutions to completion. The ideal candidate can work effectively with demanding end-users, solicit key requirements (must-have) and, in partnership with other technology services and business partners, formulate feasible/cost-effective solutions to meet business needs.

Qualifications (Must-Haves to be successful):

1. Outstanding verbal and written communication skills are essential.
2. Well-developed skills with virtual facilitation, interest and requirement gathering, schedule tracking tools such as Mural, Padlet , Microsoft Office suite (Visio, MS-Project, Excel, PowerPoint, and Word).
3. Work with technical leads to understand technical specifications, impact on existing environment/work and perform Business Case development and Total Cost of Ownership (TCO) analysis and rough order magnitude type estimating to guide decision-making.
4. Demonstrated track record of successful project delivery.
5. Excellent conceptual, problem solving, and analytical skills.
6. Ability to work independently or as a member of a team on complex tasks.
7. Demonstrated competency in documenting solutions for both technical and functional audiences.

Duties and Responsibilities:

• Work with stakeholders on assignments to define the scope and magnitude of desired initiatives.
• Gather key, understandable requirements to meet project activities.
• Secure appropriate resources and establish a feasible timeframe/schedule to complete the work.
• Monitor, manage and maintain day-to-day project activities and resource plans.
• Follow existing and/or establish appropriate change control processes to ensure work goes from Development to Testing to Production.
• Communicate with appropriate parties on project needs, progress, issues, risks and outcomes.
• Successfully manage projects to completion.
• Provide Change Management support services to ensure adoption is at its utmost – communication, documentation, and training to end-users.

Desired Proactive Behaviors:

• Display energy and initiative in solving problems.
• Adaptable - undertake a variety of tasks willingly.
• Ability to switch from complex to routine tasks when required.
• Work effectively with a variety of personalities and work styles.
• Quality - demonstrate appropriate quality and thoroughness in the work.
• Decisive - ability to make informed decisions quickly when faced with multiple options.
• Ability to influence others in decided course of action based on agreed upon project outcomes.
• Integrity - act with personal integrity at all times.
• Professional - work within your team's processes.
• Identify and resolve potential risks, propose solutions based on understanding of business needs and take ownership through to resolution or ensure a clear hand-off.
• Have a positive can-do approach to working with a team of professionals.
• Demonstrate a commitment and promote the behaviors aligned with the values of Madison College (excellence, respect, commitment to students and diverse communities and making higher education available to all) as well as the values that Technology Services (TS) has adopted to increase its effectiveness.

Education and Qualifications:

• 7 - 10 years of skills as a Project Manager
• Experience in both current state and future state of an organization
• MUST have experience in Higher Education as a Project Manager
• Demonstrable skills in use of Microsoft Project
• Demonstrated experience working with the Prosci ADKAR® Model

The anticipated duration of this engagement is long term. The consultants should be prepared to start by March 2nd or before.

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