Job Description

Location:

Boston Retail

Address:

800 Boylston St Boston, Massachusetts 02199 United States of America

Job Title:

Store Manager (Boston)

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview:

What You'll Do:

• Achieve or exceed performance objectives and sales targets, including both top-and bottom-line results, as well as the key performance indicators (KPIs) of Sales Density (Sales per square foot or metre) and Comparative Revenue Growth (LFL).
• Continuously analyze KPI’s and leverage insights to create and execute action plans that drive performance.
• Leverage strategic partnerships to ensure the store has adequate resources to achieve and exceed performance goals (e.g., inventory, labour).
• Lead a culture of clienteling, ensuring Brand Ambassadors foster consistent, elevated engagement with top guests.
• Resolve guest issues through a customer-centric lens by investigating opportunities and developing solutions.
• Create a culture of talent development by prioritizing ongoing education and training for the entire store team.
• Continuously coach selling behaviours that drive team performance and enhance the guest journey.
• Inspire and maintain an outstanding employee experience and drive Employee Engagement.
• Maintain an open-door environment that encourages feedback and discourse.
• Discipline management of all store-controlled spending – supplies, packaging, labour budgets.
• Lead, coach, and ensure consistent use of strategic tools – inventory management, communications platform, automated scheduling tool, payroll management, mobile devices, queueing tool, etc.
• Partner with key cross-functional teams to ensure the physical store space is maintained at the highest level.
• Analyze and proactively react to inventory planning and maintain proper inventory metrics such as stock-checks, turnover, and flow.
• Ensure overall accuracy and efficiency in inventory and cash management, measured by relative shrink results.
• Ensure all incoming and outbound merchandise requests and shipments are processed in a timely manner.

Let's Talk About You:

• 3 to 5 years of leadership experience in a related industry.
• Experience working with luxury lifestyle brands is an asset.
• Previous Flagship or high-volume traffic experience is an asset.
• Recruit and development of talent (managers and brand ambassador levels).
• Analytical driver with keen attention to detail.
• Strong time management and organizational skills, ability to multi-task in a fast-paced environment.
• Strong negotiation skills combined with an adaptable approach to selling.
• Ability to establish and maintain strong interpersonal relationships.
• Self-motivated, able to work independently and know when to seek guidance.
• Consistently exhibits Canada Goose’s Values, taking pride in being innovative, authentic, passionate, relentless, and entrepreneurial.
• Proficiency in another language is an asset.

What’s in it For You?

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives . Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us! If you require any interviewaccommodation for your interview, please e-mail us atHR@canadagoose.com.

Why work here?

At Canada Goose, you’ll find purpose in keeping the planet cold and the people on it warm. As part of our team, you’ll embrace your inherent responsibility to give back, protect our environment, and make a meaningful impact—all while experiencing that unique ‘Canadian Warmth’ that defines our culture.

About Us

Canada Goose isn't like anything else. We’ve built something great, something special – an iconic brand with an inspirational and authentic story. Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.

We embrace diversity in all its forms and definition and strive to remove barriers to create an inclusive culture and equitable workplace where everyone can live authentically, every day and in every situation.

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Job Tags

Full time, Live in,

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