Desktop Support Technician Job at Cynet Systems, Colorado Springs, CO

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  • Cynet Systems
  • Colorado Springs, CO

Job Description

Job Title

Job Description: Pay Range: $18hr - $23hr Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users Classify Service Calls according to the specified options. Route problems to 3rd level IT support staff using knowledge base articles. Coordinate with level 3 and support staff that provide hardware...

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