About Penbrothers
Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
About the Client
Our client is the No.1 online platform for premium home services in Europe and Asia-Pacific. Currently operating in seven strategic markets: Germany, France, Switzerland, Italy, UK, Ireland, and Singapore, they offer an online platform where customers can easily book and pay for cleaning, gardening, and other household services. Our client also matches service providers with customers and ensures that the service is carried out to the customer’s satisfaction. They aim to make it convenient and hassle-free for people to access reliable and professional home services.
About the Role
As a German-speaking Customer Support Specialist , you will be the first point of contact for our customers, assisting them with a variety of inquiries related to cancellations, bid adjustments, booking amendments, profile updates, and post-service feedback. You will work closely with both customers and service providers to ensure a seamless experience and maintain our high standards of service.
Training will be provided, and your direct manager will provide guidance and support throughout the journey as we grow the business together. Being one of the pioneers of the team, there is potential for leadership responsibilities down the line as and when the department grows.
What you’ll do
Cancellations Handling:
Bid Ticket Management:
Booking Amendments:
Profile Updates:
Failed Identification Checks:
Post-Service Responses:
What You Bring
...preferred Additional Information : SCHEDULE AVAILABILTY Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays. Part-Time: Must be available for a minimum of 3 full days of availability...
...determined by our client facility Benefits ~ Weekly pay and direct deposit ~ Full coverage of all credentialing fees ~ Private housing or housing allowance ~ Group Health insurance for you and your family ~ Company-paid life and disability insurance ~ Travel...
...SOLO Class A CDL Truck Driver Immediate opening for a SOLO Class A CDL Truck Driver and we want the right Trucker to join us at Ryder in... ...Deliver SOLO To: Central FL and East Coast Route: Local Home Daily Tractor Type: Day Cab, Straight Truck; Must be able to operate...
...Job Description LanceSoft is seeking a travel nurse RN Educator for a travel nursing job in Cambridge, Massachusetts. Job Description & Requirements ~ Specialty: Educator ~ Discipline: RN ~ Start Date: 02/10/2026~ Duration: 13 weeks ~36 hours per week...
...Job Title: Data Scientist IV Location: Remote Looking for EX Meta only Summary: The main function of the this role is to assist in Org Planning tool area data scientist coverage for Client IC5 type of work - data science discovery analysis to identify...