This range is provided by PrismHR. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $75,000.00/yr - $90,000.00/yr ASC Business Administrator - Non-Clinical Operations & Growth Leader Job Opportunity: Drive Strategic Performance in Ambulatory Surgery Are you an accomplished healthcare leader ready to take on the non‑clinical leadership of a growing Ambulatory Surgery Center (ASC)? We are seeking a dynamic Business Administrator to serve as the critical operational, financial, and strategic backbone at Zazen Surgery Center. This high‑impact role leverages expertise in revenue cycle management, financial reporting, and physician engagement to enable quality assurance and sustainable growth. If you thrive on hitting measurable KPIs and fostering a patient‑centered culture, lead our operations. Key Accountabilities Directly supervise billing staff, monitor Accounts Receivable (A/R) aging, track denials, and ensure timely payment posting. Conduct monthly audits of billing and collections. Maintain A/R ≤ 45 days and denial rate ≤ 5%. Operational KPI Leadership Establish and report weekly/monthly KPI dashboard for leadership. Metrics include financial (collections, charge lag), operational (case volume, OR turnover time), growth, staff, and patient satisfaction scores. Ensure all KPIs have clear, measurable goals aligned with center strategy. Growth Strategy & Physician Engagement Conduct at least 5 documented physician/referral outreach activities per month. Advance at least 2 active physician or contract discussions within a 90‑day period. Support marketing, employer, and insurer contracting strategies. Conduct timely performance evaluations for all administrative staff. Develop non‑clinical staff training programs (customer service, compliance, process improvement). Lead monthly team culture initiatives, meetings, and facilitate conflict resolution. Patient Experience & Satisfaction Systematically monitor patient satisfaction (billing clarity, wait times, communication). Implement systems for gathering feedback (surveys, online reviews). Track and ensure prompt, documented resolution of all patient complaints. Strategic Scaling & Efficiency Identify process bottlenecks and implement automation or efficiency improvements. Propose at least 2 cost‑saving or revenue‑enhancement initiatives per month. Lead or support expansion projects, service line growth, and facility scaling. Required Qualifications Experience: 5+ years of healthcare leadership, with ASC or practice management strongly preferred. Expertise: Proven management of full revenue cycle (billing, denials, A/R, collections). Education: Bachelor’s degree in healthcare administration, business, or related field (Master’s preferred). Skills: Strong financial, analytical, and leadership skills. Ability to manage daily operational demands while actively driving long‑term growth strategy. Success in this role means consistently achieving financial and operational benchmarks, seeing quantifiable improvements in patient satisfaction, and providing the stability needed to scale the ASC sustainably. Seniority level Associate Employment type Full‑time Job function Administrative Industries Health and Human Services #J-18808-Ljbffr PrismHR
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